If you are experiencing any view issues or seeing errors, it most likely is your browser, browsing data, or cache and cookies files.
Clearing browsing data is a simple yet effective troubleshooting step for resolving various issues with web applications and browser performance. Here’s a brief overview of what it entails and how it can help:
What is Browsing Data?
Browsing data includes cookies, cached images, and files that your browser stores to improve your web experience. Over time, this data can accumulate and potentially cause issues such as:
Slow Performance: Accumulated cache and cookies can slow down your browser.
Login Problems: Corrupted cookies can interfere with login sessions and preferences.
Page Loading Issues: Outdated or corrupted cache can prevent pages from loading correctly.
How Clearing Browsing Data Helps
Improves Performance: Removing cached files and cookies frees up space and can speed up your browser.
Resolves Login Issues: Clearing cookies can fix problems related to logging in or accessing specific sites.
Fixes Page Errors: Clearing outdated or corrupted cache can resolve issues with pages not displaying correctly.
How to Clear Browsing Data
Here's a quick guide for clearing browsing data in popular browsers:
Google Chrome:
Click the three-dot menu in the top-right corner.
Go to More Tools > Clear Browsing Data.
Choose the data types you want to clear (e.g., Cookies, Cached images).
Select the time range and click Clear Data.
Mozilla Firefox:
Click the three-line menu in the top-right corner.
Go to Settings > Privacy & Security.
Under Cookies and Site Data, click Clear Data.
Select the data types and click Clear.
Apple Safari:
Go to Safari > Preferences.
Click on Privacy > Manage Website Data.
Click Remove All to clear data.
By regularly clearing your browsing data, you can help maintain optimal performance and resolve common issues. If you encounter problems with a web application or your browser seems sluggish, try this troubleshooting step to see if it resolves the issue.
If that does not solve the issue, please contact your Client Support Specialist or open a support ticket and we will look into it quickly look into it.